Fixing Valorant "Trouble Signing You In" Error

Valorant, developed by Riot Games, has become a hugely popular first-person shooter, but like many online games, it’s not immune to technical issues. One common problem that players encounter is the error message, "Sorry, we’re having trouble signing you in." This guide provides a step-by-step process to resolve the issue and get you back into the game quickly.

1. Check Valorant Server Status

Before attempting any fixes, it’s essential to check whether the problem is on Riot's end. The servers might be undergoing maintenance or facing technical issues. To verify server status, visit the Riot Games Service Status page. If the servers are down, there’s nothing to do but wait until they are back online.

2. Test Your Internet Connection

If the servers are functioning correctly, the next step is to ensure your internet connection is stable. Here’s how to do it:

• Restart your router or modem to refresh the connection.
• If you're using Wi-Fi, try switching to a wired Ethernet connection for a more stable experience.
• Run an internet speed test to confirm your connection is fast enough for online gaming.

3. Verify Your Login Credentials

It’s easy to overlook small errors in your login credentials. Make sure you are entering your Riot ID and password correctly. This simple step often resolves the issue for many users.

4. Clear the Webcache

Clearing the webcache folder can resolve issues related to corrupted files that might be blocking your login attempt. Follow these steps:

1. Navigate to C:\Users\[YourUsername]\AppData\Local\VALORANT\Saved.
2. Locate and delete the "webcache" folder.
3. Restart Valorant and attempt to log in again.

5. Restart Riot Vanguard and Valorant

Riot Vanguard is the anti-cheat software that runs alongside Valorant. Sometimes, simply restarting this service resolves login issues:

• Exit both Valorant and Riot Vanguard from your task manager.
• Restart your PC to reset Vanguard.
• Launch Valorant again and see if the problem persists.

6. Adjust Firewall and Antivirus Settings

Your firewall or antivirus software might be blocking Valorant from accessing the internet. To fix this:

• Navigate to your firewall settings and allow the following files through:
  • Valorant.exe
  • RiotClientServices.exe
  • Vgc.exe
• Repeat the same process for your antivirus software, ensuring it isn’t blocking the game.

7. Reinstall Valorant and Riot Vanguard

If all else fails, you may need to reinstall both Valorant and its anti-cheat software, Riot Vanguard. This will ensure any corrupted files are completely removed:

• Uninstall Valorant and Riot Vanguard from your PC.
• Download and install the latest version of the game from the official Riot Games website.
• Restart your PC and try logging in again.

8. Contact Riot Support

If none of the above solutions work, it’s time to contact Riot’s support team. You can submit a support ticket through their official support page and wait for further assistance.

Conclusion

While login issues can be frustrating, following these troubleshooting steps should help resolve the "Sorry, we're having trouble signing you in" error in Valorant. Be sure to check the servers, test your connection, and clear your webcache before contacting support.